Track Your Brand's Buzz Across All Channels

Monitor reviews, social media mentions, and online conversations in one powerful platform. BuzzTracker's AI-powered insights help you understand what people are saying about your brand everywhere.

Real-time Analytics
Multi-source Reviews
Social Listening
BuzzTracker Analytics Dashboard - Real-time reputation management and social listening platform interface

Reputation Management

Made Simple

About BuzzTracker

BuzzTracker is a comprehensive reputation management and social listening platform that helps businesses monitor, analyze, and respond to online reviews and social media conversations across multiple platforms. Our AI-powered analytics provide real-time insights into customer sentiment, helping you make data-driven decisions to improve your brand's online presence and customer experience.

Whether you're tracking reviews, monitoring social media mentions, or analyzing brand conversations, BuzzTracker gives you the tools you need to stay ahead of the conversation and build stronger relationships with your customers across all digital channels.

500+

Businesses

500K+

Reviews Analyzed

24/7

Monitoring

How BuzzTracker Works Simple 4-Step Process

Get started with BuzzTracker in minutes and begin monitoring your brand's online reputation with our simple, powerful platform.

Connect Your Platforms

Connect your Google, Facebook, TripAdvisor, and other review platforms to start collecting reviews automatically.

Monitor & Analyze

Our AI-powered system analyzes sentiment, identifies trends, and provides real-time insights into your brand's reputation.

Respond & Engage

Get instant alerts for new reviews and respond quickly to maintain excellent customer relationships and improve your ratings.

Improve & Grow

Use insights to identify areas for improvement, track competitor performance, and make data-driven decisions to grow your business.

Unlock Powerful Insights with BuzzTracker

Discover a suite of features designed to streamline your review analysis. From sentiment and trend tracking to competitor comparisons, BuzzTracker empowers you to make smarter, faster decisions with ease.

Monitor Reviews from Multiple Sources

Automatically gather reviews from Google, Facebook, TripAdvisor, and more platforms.

Track Social Media Mentions

Monitor brand mentions, hashtags, and conversations across all major social platforms.

Analyze Sentiment & Identify Trends

Advanced sentiment analysis to understand customer emotions and spot patterns in reviews and social conversations.

Uncover Key Topics & Keywords

Discover what customers are talking about most in reviews and social media discussions.

Monitor Brand Conversations Globally

Track mentions and conversations about your brand across different regions and languages.

Recognize Important Entities

Automatically identify and track mentions of people, places, products, and competitors.

Monitor Competitors in Real Time

Keep an eye on your competition across reviews and social media platforms.

Track Engagement & Activity

Monitor likes, shares, comments, and other engagement metrics across all channels.

Create Custom Dashboards

Build personalized dashboards to focus on the metrics that matter most to your business.

Get Email Alerts for Key Updates

Stay informed with customizable alerts for important mentions, reviews, and conversations.

Export Data Seamlessly

Download reports and data for further analysis or sharing with your team.

Elevate Your Customer Experience

Use insights from reviews and social conversations to improve your products and services.

Review Sentiment VolumeReviews by EmotionSentiment by SourcePositive TopicsNegative Topics

Comprehensive Reputation & Social Intelligence

BuzzTracker provides everything you need to monitor your brand across reviews and social media. From sentiment analysis to trend tracking, we help you understand what people are saying about your brand everywhere.

Review Management

Centralized platform to monitor, respond to, and manage reviews from all major platforms including Google, Facebook, TripAdvisor, and more.

Sentiment Analysis

Advanced AI-powered sentiment analysis to understand customer emotions, identify trends, and spot potential issues before they escalate.

Competitor Monitoring

Track your competitors' performance, benchmark your ratings against industry standards, and identify opportunities to improve your market position.

Social Listening

Coming Soon

Monitor social media mentions, comments, and conversations about your brand using the same AI-powered sentiment analysis and data insights.

Reputation Management

Made Simple & Effective

Ready to Transform Your Brand's Reputation Management?

Join hundreds of businesses that trust BuzzTracker to monitor, analyze, and improve their online reputation. Start your free trial today and see the difference real-time insights can make.

See What Our Customers Say About BuzzTracker

Join hundreds of satisfied businesses that have transformed their online reputation management with BuzzTracker

TN

Thandiwe N.

Restaurant Owner

BuzzTracker has transformed how we manage our online reputation. The real-time alerts help us respond to customers quickly, and our ratings have improved significantly.
MC

Michael C.

Hotel Manager

The sentiment analysis feature is incredible. We can now spot trends and address issues before they become problems. Our customer satisfaction scores have never been higher.
ZD

Zanele D.

Retail Store Owner

Managing reviews across multiple platforms used to be a nightmare. BuzzTracker makes it simple and efficient. The competitor monitoring feature gives us valuable insights.
DT

David T.

Service Business Owner

The analytics dashboard is intuitive and provides exactly the insights we need. We've seen a 40% improvement in our response rate since using BuzzTracker.
EW

Emma W.

Spa Owner

BuzzTracker's automated review collection saves us hours every week. The platform is user-friendly and the customer support is exceptional.
SM

Sipho M.

Fitness Center Manager

The trend analysis helps us understand what our customers value most. We've used these insights to improve our services and our business has grown 25% this year.
NZ

Nokuthula Z.

Beauty Salon Owner

As a small business owner, BuzzTracker has been a game-changer. The automated monitoring saves me so much time, and the insights help me improve my services.
JB

James B.

Coffee Shop Manager

The competitor monitoring feature is brilliant. We can see what our competitors are doing well and identify opportunities to improve our own customer experience.

Pricing Plans

Flexible pricing options designed to grow with your business

Pricing Coming Soon

We're finalizing our pricing plans to ensure they provide the best value for businesses of all sizes.

Starter Plan

Perfect for small businesses getting started with reputation management

  • Up to 5 locations
  • Basic analytics
  • Email alerts

Professional Plan

Ideal for growing businesses that need comprehensive review management

  • Up to 20 locations
  • Advanced analytics
  • Competitor monitoring

Enterprise Plan

For large organizations requiring advanced features and dedicated support

  • Unlimited locations
  • White-label reports
  • API access
Join Waitlist

Be the first to know when pricing is available and get early access to our platform.


Stay Updated with BuzzTracker

Get the latest insights on reputation management, customer experience trends, and tips to grow your business.


Get in Touch

Have questions about BuzzTracker? We'd love to hear from you. Send us a message and we'll respond as soon as possible.

Email

support@buzztracker.co.za

Location

Cape Town, South Africa

Send us a message

Fill out the form below and we'll get back to you as soon as possible.

Frequently Asked Questions

Still have questions? Contact us